Contact
Write to the editors of this site
Questions about anything published here are welcome. Questions about an order belong with the seller, and this page says which is which.
Reaching us
- [email protected]
- Subject line
- The page name helps
- Reply time
- One to two business days
- Orders
- Handled by the seller
- Refunds
- Handled by the seller
- Site
- gumiipic.com
What this site can help with
Questions about what is on these pages: where a figure came from, why an amount is missing, what the directions actually say, how the package sizes compare. Corrections are welcome and are acted on.
What it cannot help with
Anything attached to an order. This site does not take payments, does not ship anything and has no access to order records, so it cannot look up an order, change one, chase a delivery or issue a refund. Those all sit with the seller, whose details arrive in the order confirmation email.
Medical questions
Questions about whether a supplement suits you, or sits alongside something you already take, belong with a qualified professional who knows your history. This site publishes product information and is not in a position to answer them.
How long a reply takes
Usually one to two business days. Including the page you are writing about, and quoting the line in question, gets a faster and more useful answer.
Questions
Before you write
Can you check my order?
No. Order records sit with the seller, who took the payment and whose support details are in the confirmation email.
Can you process a refund?
No. The 60-day guarantee is the seller's and refunds are issued by them.
Can you tell me if this is right for me?
No. That is a question for a qualified professional who knows your medical history and what else you take.
I think a figure on your site is wrong.
Please write in with the page and the line. Corrections are made and the page's review date moves with them.